Shipping policy

At BrickHero, we aim to process and deliver your order as quickly and reliably as possible.

Order Processing

Orders are processed within 1–2 business days after payment.

Once your order has been processed, it is prepared for shipment and tracking details are sent via email.

Shipping Times

Estimated delivery time: 3–7 business days

Delivery times may vary depending on destination, customs, or local carrier conditions.

Shipping Locations

We ship worldwide.

International orders may be subject to customs duties or taxes, which are the responsibility of the customer.

Shipping Costs

Free shipping on all orders unless otherwise stated at checkout.

Tracking

All orders include tracking information.

Tracking updates may take 24–72 hours to appear after shipment.

Delays

While we strive to meet delivery estimates, delays can occasionally occur due to factors outside our control (customs, weather, carrier delays).

Incorrect Address

Please ensure your shipping address is accurate. BrickHero is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.